Big Brand Tire & Service Ponderay, ID: Tire Shop & Auto Repair

These guys really take care of you, they really care. Took care of all my problems promptly and with exceptional customer service.

Greatest service from you guys today- friendly, thorough, 5 stars! Will be returning for future service. Thank you!!

Very quick and friendly as they checked a low tire concern for this out of stater! 🎃

Great tires and great service, friendly guys and ladies too.

I dropped off four tires and rim for the winter, and they had it completed in a very short time. Excellent service and extremely friendly.

Best tire shop in Sandpoint. Solomon and his crew take great care of our personal and business fleet. Highly recommend.

Between Hawthorn and Kootenai Cutoff Streets on, Highway 200, you will find an excellent tire and service business called “Big Brand Tires and Service.” Located conveniently in Ponderay, Idaho, we drove from the Troy area to check out future tire possibilities because we needed a change. The litmus test was a very old flat tire taken off a rarely driven 1946 Willy’s Jeep. The old odd sized Michelin tire was already old when we purchased the set, used, over 15 years ago. Their wider size is no longer manufactured and we could only pray for a fix to take us through another dozen years since the vehicle is rarely driven. It’s been in the family for all those years and we pamper it as though it is a $250,000 Ferrería. So, they fix the tire, give us a report and “try” to send us on our way with no invoice. We go back into the garage, pick up the tire and talk with Austin, who fixed the antique, about future possible tires to use on the jeep and the problem with width size. He gave us two viable options, which was a relief. Austin rattled off the pros and cons of the only two sizes we should use on the 80 year old jeep, which by the way, is in perfect original condition. I was blown away by his knowledge and the time he took to explain the “WHY’S”! Then I went back inside to talk to Ryan, the manager, Bradley, another “jefe”, ….and the real boss, Kelsey! They were all fun and jovial. It feels go to have a day that goes by, during these contentious days of uncertainty, when business employees are in great moods and treating their clients with decency and good humor. They were working but still kind, informative and welcoming. I have over 5.7 million views of my Google Reviews, acquired since 2017, and have written few since I retired, however, I was so happy and impressed when I left that I came out of retirement for them. I hope Big Brand Company realizes what a tight team they have.

Probably the best tire shop I have ever used

The people that work at the hwy. 200 branch are the best and hope the up management of big brand tires remember this...

Very satisfied with the service, price and customer service. I will be be back for future services again for sure.