Big Brand Tire & Service Phoenix - Tatum: Tire Shop & Auto Repair

The team was great! Fixed the nail in my tire for free. Super fast and helpful!

⭐️⭐️⭐️⭐️⭐️ We recently bought a Tacoma for our son and brought it to Big Brand for a full inspection. Thankfully, there wasn’t much that needed attention, but they did find a giant bolt in one of the tires! Of course, the timing couldn’t have been better (or worse!) since our son was scheduled to take his driver’s test the very next morning. **Steve was absolutely amazing from start to finish!** He walked me through the inspection, gave me all the 411s (thankfully, only the tire was a 911!), and patiently helped me sort through tire options. He went above and beyond to make sure the tires arrived in time so the team could get started first thing the next morning and get us back on the road. Everything worked out perfectly! We returned about a week later to take care of the remaining 411s from the inspection, and once again, the team was fantastic. They stayed late to finish the work and even offered to pick up our son since I was flying out of town for work. Seriously, who does that anymore?! Just an all-around great group of guys who genuinely care about their customers. Steve was incredibly fair, honest, patient, and accommodating throughout the entire experience. It's so refreshing to find a team that treats you like a person instead of just another repair ticket. **Huge thanks to Steve and the entire Big Brand team!** You've definitely earned our trust and our business!

Big Brand tire on Tatum & Bell in Phx is literally the Best! Manager Steve & tech Austin are both professional, knowledgeable, prompt & accommodating. 5 Stars!

My experience is always amazing. Steve and his crew are very knowledgeable and personable with every consumer who walks in the door. I highly recommend this place to 81.

Great staff in the office. The mechanic squeezed me in at the last minute. I am so grateful great service.

Great service! Steve was awesome and very friendly.. understanding my needs..

Always wonderful and friendly service.

Great service great prices great technicians!

Dropped in for an oil change without an appointment and was out the door with fresh oil and filter in under an hour. Second time I’ve used them recently and both times the service was exceptional!

Friendly, fast, and professional service.